6 Langkah Menganilisis Respon Pelanggan
Respons pelanggan merupakan opini pelanggan tentang Usaha Sosial Anda. Respons pelanggan bisa Anda dapatkan dari survey kuesioner maupun wawancara.
Mengapa ini penting? Bukan hanya untuk perusahaan besar, respons tersebut juga penting untuk Usaha Sosial Anda. Respons pelanggan dapat membantu Anda untuk mendapat gambaran tentang:
• Aspek apa yang penting bagi pelanggan
• Kinerja Usaha Sosial Anda di mata pelanggan
• Tingkat loyalitas pelanggan
• Masukan untuk peningkatan kinerja Usaha Sosial Anda
Pelajari 6 langkah menganilisis respon pelanggan untuk meningkatkan kepuasan pelanggan Usaha Sosial Anda.
Learn More
Social Entreprenurship 101
New to the phrase Social Entrepreneurship? Learn the difference between a Social Business and the common Start Up here!
Running a Business
Got a business but struggling on handling operations or scaling it up? We are with you on a day to day basis!
How to Make It Happen
Have a business idea but don't know where to start? Learn how step-by-step, from business planning to testing your idea!
Getting Fund and Managing It Wisely
Creating a positive impact requires funding to make it sustainable. Find out tips on how to approach investors and managing your funds here.
How to Market My Product
Sure you now the difference between sales, marketing and branding? Find out which one should be prioritized
first!
Managing People & Legally Doing Business
Creating a business with social impact requires collaboration with people having the same vision and also with legal issues. Learn more here.
